Crestron UC-P10-T-C-HS - I Flex 10 inch Video Desk Phone with Handset for Microsoft Teams Software

Product Type: Audio Phone

Brand: Crestron


The Crestron Flex UC-P10-T-C-HS-I desk phone provides a premium video collaboration solution for use with the Microsoft Teams intelligent communications platform. It offers Full HD quality video and audio calling, capability to view and zoom the shared content, and full-duplex hands-free speakerphone capability in an elegant desktop design.

It features a large 10 in. color touch screen display, built-in Full HD camera with privacy shutter, hearing aid compatible handset, and wired or Bluetooth enabled headset support.1, 2 Each phone can be synced with a Microsoft Teams account, with contacts, schedules, voicemails, and other preference settings appearing on the phone’s touch screen.

Native Microsoft Teams Rooms Experience
The UC-P10-T-C-HS-I desk phone provides a native Microsoft Teams IC software experience, with simple operation and one-touch meeting joins through a feature-rich touch screen. Onboard calendar, corporate directory access, and hot desking are provided. The UC-P10-T-C-HS-I works with a Microsoft Teams account and connects to an enterprise or SMB network implementing a cloud based Microsoft Teams deployment.
Intuitive User Interface
The large 10 in. HD touch screen makes the desk phone easy to use. The capacitive buttons provide the essential controls for managing a call in progress, muting or adjusting volume, switching to hands‑free or headset mode1, and a dedicated Teams button to launch the home screen or calls app. The intuitive touch screen UI employs a look and layout similar to Microsoft Teams and Office 365 software, so users can move effortlessly between using a phone and personal computer at their desk and other Microsoft Teams based Crestron UC conferencing solutions in a meeting room.
High‑Definition Video Conferencing
The built-in camera with a wide-angle 96° diagonal field of view, Full HD 1080p video resolution, 2 MP CMOS sensor, and advanced video processing ensures a clear video image free from light or noise artifacts.
High‑Definition Audio Conferencing
The UC-P10-T-C-HS-I desk phone facilitates conversations with highly intelligible voice clarity, whether speaking privately on the handset or a headset1, or conferencing using the hands‑free speakerphone function. High‑performance AEC technology achieves transparent full‑duplex performance free of distracting echo or noise. Wideband audio codec support allows for full‑spectrum, bidirectional voice communication. The handset is hearing aid compatible to ensure an optimal experience for individuals with hearing impairment.
Hot Desking
For organizations employing shared workstations or offices, workers can log in at any UC-P10-T-C-HS-I desk phone using their personal Microsoft Teams account. Once signed in, the individual’s presence status, contacts, voicemail, and meeting schedule immediately sync with their account for a seamless user experience.
Enterprise‑Grade Security
Crestron Flex is an enterprise‑grade solution, engineered in partnership with Microsoft to integrate seamlessly into any Microsoft Teams Rooms software deployment. Crestron Flex is ideally equipped for mass deployment throughout any sized facility.

  • Native Microsoft Teams touch screen UX with simple operation and one‑touch meeting joins
  • Built-in camera for HD video calling
  • Dedicated Microsoft Teams button
  • Wideband HD voice quality
  • Hearing aid compatible handset
  • Wired or Bluetooth enabled headset support
  • Easy to specify and install — no custom design, programming, or software installation required
  • Enterprise-grade security — connects and communicates securely over any enterprise or SMB network
  • Network management and provisioning and system alerts through the XiO Cloud service


Crestron Flex 10 in. Video Desk Phone with handset for Microsoft Teams Software, International:

  • Cable, CAT5e, RJ45-to-RJ45, approx. 12 ft (3.7 m)
  • HD wideband handset
  • Cable, handset, RJ9-to-RJ9, approx. 11.5 ft (3.5 m)



    Dual 10/100/1000 Mbps, auto-switching, auto‑negotiating, auto-discovery, full/half duplex, DHCP, TCP/IP, UDP/IP, CIP, SSL, TLS, SSH, SFTP (SSH File Transfer Protocol), SRTP, IEEE 802.1X, Active Directory® authentication, digest access authentication, password login, XiO Cloud client, Microsoft Intune® client, IEEE 802.3at Type 2 PoE+ compliant


    Microsoft Teams client; compatible with Office 365 cloud service; supports Enterprise Voice, Phone System, Office 365 modern authentication (limited), directory lookup, PSTN calling, E911, common area phone, calendar, hot desking; DTMF tone generation (RFC 2833 out‑of‑band, in‑band), acoustic echo cancellation, automatic gain control, voice activity detection, comfort noise generator, low-delay audio packet transmission, adaptive jitter buffers, packet loss concealment


    Dual-band 802.11a/b/g/n/ac (2.4 GHz & 5 GHz)


    Bluetooth V5.0 BR+EDR+BLE


    USB 3.0



    Automatic Gain Control, Dynamic Noise Reduction, Acoustic Echo cancellation, Full‑duplex IEEE 1329 Type 1 compliant


    Built-in 2 I²S digital MEMS microphones, omni‑directional microphones, 360- degree of audio pickup


    Full range speaker;
    Amplifier Power: 2 Watts (rated power);
    Output Volume: 87 ±3 dBA

    Occupancy Sensor

    PIR Detection Range

    Approx. 6.5 ft (2 m) in front of touch screen, wakes touch screen and display device

    Ambient Light Sensor

    Controls brightness of the touch screen

    Touch Screen

    Display Type

    TFT active matrix color LCD


    10 in. (254 mm) diagonal


    1280 x 800 pixels

    Touch Screen

    Capacitive, multi-touch capable

    Language Support

    Arabic (AR), Simplified Chinese (ZH-CN), Traditional Chinese (ZH-TW), Czech (CS), Danish (DA), Dutch (NL), English (UK), English (US), Finnish (FI), French (FR), German (DE), Greek (EL), Hebrew (HE), Hungarian (HU), Italian (IT), Japanese (JP), Korean (KO), Norwegian (NO), Polish (PL), Portuguese - Portugal (PT-PT), Portuguese -Brazil (PT-BR), Romanian (RO), Russian (RU), Slovak (SK), Spanish (ES), Swedish (SV), Thai (TH)

    Buttons & Indicators

    Capacitive buttons

    (6) Capacitive buttons for Teams, Volume -/+, Headset*, Mute*, Speakerphone*;
    *Buttons are LED backlit to indicate active status

    Light Bar (Status LED)

    (1) Light Bar (below touch screen) illuminates different colors to indicate the following states of the device:
    • Flashes green to indicate Boot up
    • Blinks red to indicate Boot fail
    • Flashes yellow intermittently to indicate voicemail
    • Solid red indicates phone is muted, solid green indicates call is in progress
    • Blinks blue to indicate Bluetooth headset pairing
    • Solid blue to indicate Bluetooth headset paired
    • Off to indicate idle



    (1) 8-pin RJ45 connector, female;
    1000Base-T Ethernet port;
    Switched LAN port for optional computer connection


    (1) 8-pin RJ45 connector, female;
    1000Base-T Ethernet port & PoE PD port;
    For connection to LAN with PoE PSE


    (1) RJ9 4P4C connector, female; For handset (not included)


    (1) USB-C  connector*, female; For headset (not included)
    *Backward compatible with USB-A peripherals via USB-C to USB-A adaptor (not included)


    Power over Ethernet

    IEEE 802.3af Class 3 and 802.3at Class 4 PoE powered device*
    *POE injector available separately

    Power Consumption

    6 to 15 W



    32° to 104°F (0° to 40°C)


    10% to 90% RH (non-condensing)



    Metal and plastic, fixed-angle touch screen


    Surface mount, wall mount (optional)



    8.66 in. (220 mm)


    12.91 in. (328 mm)


    4.96 in. (126 mm)



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